General Conditions Healing Arts Verkoop VOF

Article 1 – Identity of the entrepreneur
Healing Arts Verkoop VOF
Petrus Dondersstraat 103 , 5613 LS
Eindhoven +31 40-2112410
The Netherlands
geert@healingarts.nl
VAT-number: NL8188.43.081.B01
Kamer van Koophandel-number: 17250003

Article 2 – Definitions

In these conditions we use the following terms:

1. Entrepreneur: the natural or legal person, that products offers and/or services on distance at consumers;

2. Consumer: the natural person that do not sells the practice of occupation or business and an agreement on distance enters into with the entrepreneur;

3. Technique for communication on distance: means that can become uses for the closing of an agreement, without that consumer and entrepreneur physique in each other's vicinity be, as (only do not limits till) per fax, telephone and internet;

4. Agreement on distance: an agreement by which, in the frame of a through the seller or service provider (entrepreneur) organized systems for sale or service on distance of products and/or services, until and with the closing of the agreement exclusive use made becomes by one or more techniques for communication on distance;

5. Recall: the possibility for the consumer within the prepared time off to see of the agreement on distance;

6. Prepared time: the period, within which the consumer make can use of its right of recall;

7. Day: day of the calendar;

8. Duration operation: an agreement on distance with relation till a number of products and/or services, of which the deliveries has been divided and/or purchase obligation over a longer period;

9. Permanent data bearer: each means that the consumer or entrepreneur in state puts round information, that at him/her personal have been directed, on to hit on a manner that future raadpleging and unaltered reproduction of the raised information possible makes.

Article 3 - Relevance

1. These general conditions are applicable on each agreement on distance between entrepreneur and consumer and on each offer of the entrepreneur.

2. Before the agreements on distance are closed, the entrepreneur makes the text of these general conditions at the consumer available.

Article 4 - The agreement

1. The agreement comes till position on the moment of acceptance through the consumer of the offer and the satisfying of the conditions.

2. The entrepreneur confirms immediate along electronic away the receipts of the acceptances of the offer. Till the moment in which the agreement is confirmed, the consumer can undo the agreement.

3. The entrepreneur makes a safe web environment.

4. the entrepreneur will sent at the consumer by the product or service the next information, written or on in such a way manner, that these by the consumer on an accessible manner can be raised on a permanent data bearer:
   a) the visit address of the establishment of the entrepreneur, where the consumer can put their complaints;
   b) the conditions for canceling of the agreement
   c) the data taken up in article 5 lid 3;
   d) the information over guarantees and service after purchase;

Article 5 - The offer

1. The offer contains a complete, accurate and detailed definition of the offered products and/or services, so that the consumer can judge the product/service good. When by the offer has an image, this has to be a true image of the offered products and/or services.

2. By an offer mentions the entrepreneur clear what the rights and duties of the consumer are, when the offer are accepted. Of interest are:
   - prices including taxes;
   - expenses of delivery;
   - the way of delivery, payment and agreement and how the consumer can do this;

Article 6 - The prices

1. All of the offered products or services are including VAT. In the offer are no hidden extra expenses as loads (VAT), packings or sent costs. Alle the costs will be mentioned clear in the offer.

2. price increases within three months after the realization of the agreement have not been allowed unless they the consequence its by legal rules or definitions.

3. price increases from three months after the realization of the agreement have not been allowed unless the entrepreneur this bedongen has these the consequence its by legal rules or definitions then well the consumer the possibility has the agreement on to say on the moment that talk is of a price increase.

Article 7 – Payment

All the payment for the products has to be paid in advcance.

Article 8 – Right of recall with delivery of products

1. The consumer has by the purchase of products during at least fourteen days from the day of receipts of the products through or on behalf of the consumer the possibility the agreement without statement of reasons to dissolve.

2. When the consumer wants to make use of the right of recall, the consumer has to sent it back in it's original state.

Article 9 – Right of recall with delivery of services

The consumer has by the delivery of services, during seven days the possibility to dissolve the agreement without statement of reasons.

Article 10 - Expenses in case of recall

1. As the consumer uses the right of recall, he has to pay the expenses of sending it back.

2. When the consumer has paid a sum, the entrepreneur will pay this sum back as soon as possible, but at last within 30 days after the product has been sent back.

Article 11 - Delivery and execution

1. The entrepreneur recognizes electronic communication and will not deny the validity or the legal effect of that, because of the single fact that the communication electronic is.

2. unless specifically otherwise has been arranged, the risk of loss and/or damage of products are till the moment of arrival at the consumer with the entrepreneur.

3. the address that the consumer at the entrepreneur has communicated will be used as the place of delivery.

Article 12 – Applicable Law

On agreements between the entrepreneur and the consumer on which these general conditions relation have, is exclusively Dutch law of application.

Recently 27 July 2009 changed